General
Perennials
Natives
Trees & Shrubs
Annuals & Tropicals
Houseplants
Edibles

Frequently Asked Questions - Perennials

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Do you sell sod or bulk materials?
We do not sell sod or bulk materials such as mulch and landscaping rock.
Do you have your inventory on your website?
At this time, we do not have our inventory on our website as our stock changes very rapidly.
Do you do consultations?
We do not do formal consultations, however, our staff is generally available to answer questions if you come by. Please bring pictures, drawings or notes of what you’re thinking, so we can help you with your idea. Please keep in mind, there are times throughout the year where we may have very limited amounts of time to spend on these types questions.
Do you do delivery?
Yes! Please see our Services page for details!
Do you do installations?
We do not do installations, however, we do have recommendations for local companies at the front desk.
Do you do holds on products?
If the product is paid for, we can hold it up to one week. If the product is not paid for, we can hold it up to 24 hours.
What is your warranty policy?
Trees and shrubs that are hardy to our zone are covered at 50% up to 6 months from the point-of-purchase. If purchased with root stimulator, trees and shrubs are covered at 50% for up to one year from the point-of-purchase. Items not covered are Tropicals, Annuals, Perennials, Houseplants, Edibles (except for fruiting trees), and Natives (except trees/shrubs). Discounts void the warranty. Store credit only. Must have the receipt and a picture of the plant.

What is your Return/Exchange policy?
All live plant material can be returned within 24 hours, receipt required! No returns on dead plants. Non-plant material can be exchanged within 7 days, receipt required. Products must be unopened and in original condition.

I have deer, what do I need to know?
We cannot guarantee what deer decide to mess with! Unfortunately, deer-proof plants do not exist. With that said, we do have options in all departments that are less desirable to deer. We also sell products that help to deter deer, such as sprays and tree guards.

When is the best time to plant?
In St. Louis we can plant spring through the fall. Spring and fall are two seasons that are generally recommended  as being the best for planting because the plant has the best chance at establishing before the summer and winter. What to watch out for in the spring is the ground being frozen (which may push planting back) and late frosts and freezes (have a plan ready to protect sensitive plantings with frost cloth or moving stuff to the garage). In the summer the trick is to keep up on watering, extended periods of hot and dry can stress out new plantings. The fall season can start as early as the end of August to get the most out of your plantings before the winter. Remember to keep an eye on watering when the forecast is hot and dry. Late fall is the time to get things buttoned up for the winter.

Frequently Asked Questions - Perennials

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Answer

What is the difference between a native and cultivar?
A native plant occurs naturally prior to European settlement. A cultivar is a plant that has been bred for a specific trait.
When are Ornamental Grasses available to purchase?
Most ornamental grasses are warm season grasses which are in stock closer to May or June.
Do you have plants that the deer won’t eat?
We do carry plants that are less preferable to deer.  Look for our Deer Free Zone in the perennial department.  Check out our Deer Free pamphlet located in the store and on the Resources Page of our website.
How much or how often should I water after planting?
Many variables impact watering needs.  However, the best practice is to water deeply (to 5-6 inches below soil line) once a week. This helps promote deep roots.
Where can I find more information on a plant?
The Missouri Botanical Garden’s ‘Plant Finder’ is an excellent resource for plant information.  It allows you to search by name, characteristics, environmental needs, or care requirements.
I’m interested in adding some Missouri native plants to my landscape.  Where do I start?
Check out our native plant guide compiled by our Missouri native plants department manager.  It suggests plants for a variety of soil conditions and functional garden spaces. The ‘Grow Native’ website also has an easy-to-use search to help you research plants that would be best for site.

Frequently Asked Questions - Natives

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Answer

I’m interested in adding some Missouri native plants to my landscape.  Where do I start?
Check out our native plant guide compiled by our Missouri native plants department manager.  It suggests plants for a variety of soil conditions and functional garden spaces. The ‘Grow Native’ website also has an easy-to-use search to help you research plants that would be best for site.

Frequently Asked Questions - Trees & Shrubs

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What is Root Stimulator?
Root Stimulator is product available for purchase at checkout that helps to establish root growth in a new planting. It is recommended for new plantings and even mature plantings that may need a boost. When purchased with trees and shrubs, they are covered under the warranty for up to 1 year at 50%. This product may be sold as liquid concentrate or granular. Please follow the directions on the packaging! A good rule of thumb for the liquid concentrate is to dilute 3.5 tablespoons of it with a gallon of water and each tree/shrub gets a gallon mixture after the hole for the plant is backfilled and watered in with a hose.

Frequently Asked Questions - Annuals & Tropicals

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When will you have the best selection of tropicals and annuals?
Typically, prime time for this department is in April and May, however, as long as we have the inventory, we have product in this department spring thru fall.

Frequently Asked Questions - House Plants

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When will you have the best selection of houseplants?
We carry houseplants from March to December. Typically, we bring in a fresh batch for the beginning of the season in March and there may be a couple other times throughout the year when we refresh the stock.

Frequently Asked Questions - Edibles

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When will you have the best selection of edibles?
Prime time for cool season edibles is March into April, however, we typically see some products in the fall. For warm season edibles, like tomatoes and peppers, typically prime time is April thru June.