Are you open year-round? What are your hours?
No, we are not open year-round! We typically close in the middle of December and re-open March 1st (weather permitting of course).We are typically open every day during the season. Our hours do vary throughout the year, we could close as early as 4pm and as late as 6pm. We will also close early due to severe weather so please keep an eye out on our social media for updates!
Do you sell sod or bulk materials?
We do not sell sod or bulk materials such as mulch and landscaping rock.
Can I place an order for a plant?
We do not do special orders, however, we can put you on a wish list. Depending on what's available from our suppliers and if we are able to get it in stock we will call you to let you know it is available.
Do you have your inventory on your website?
We do not have our inventory on our website as our stock changes very rapidly.
Do you do consultations?
We do not do formal consultations, however, our staff is generally available to answer questions if you come by. Please bring pictures, drawings or notes of what you’re thinking, so we can help you with your idea. Please keep in mind, there are times throughout the year where we may have very limited amounts of time to spend on these types questions. Another good recommendation is The Home Grown Resource Group. Please visit their website www.homegrownstl.com
for more information!
Do you do delivery?
Yes! Please see our Services page for details!
Do you do installations?
We do not do installations, however, we do have recommendations for local companies at the front desk. One reliable recommendation is The Home Grown Resource Group. Please visit their website www.homegrownstl.com
for more information!
Do you do holds on products?
If the product is paid for, we can hold it up to one week. If the product is not paid for, we can hold it up to 24 hours.
What is your warranty policy?
Trees and shrubs that are hardy to our zone are covered at 50% up to 6 months from the point-of-purchase. If purchased with root stimulator, trees and shrubs are covered at 50% for up to one year from the point-of-purchase. Items not covered are Tropicals, Annuals, Perennials, Houseplants, Edibles (except for fruiting trees), and Natives (except trees/shrubs). Discounts void the warranty. Store credit only. Must have the receipt and a picture of the plant.
What is your Return/Exchange policy?
All live plant material can be returned within 24 hours, receipt required! No returns on dead plants. Non-plant material can be exchanged within 7 days, receipt required. Products must be unopened and in original condition.
I have deer, what do I need to know?
We cannot guarantee what deer decide to mess with! Unfortunately, deer-proof plants do not exist. With that said, we do have options in all departments that are less desirable to deer. We also sell products that help to deter deer, such as sprays and tree guards.
When is the best time to plant?
In St. Louis we can plant spring through the fall. Spring and fall are two seasons that are generally recommended as being the best for planting because the plant has the best chance at establishing before the summer and winter. What to watch out for in the spring is the ground being frozen (which may push planting back) and late frosts and freezes (have a plan ready to protect sensitive plantings with frost cloth or moving stuff to the garage). In the summer the trick is to keep up on watering, extended periods of hot and dry can stress out new plantings. The fall season can start as early as the end of August to get the most out of your plantings before the winter. Remember to keep an eye on watering when the forecast is hot and dry. Late fall is the time to get things buttoned up for the winter.